Data We Hold and How We Use It
When you open an account, we collect the information needed to verify your identity, process deposits through DANA, OVO, or GoPay, and deliver account support. This includes your name, email address, mobile number, and the e-wallet identifiers you register for withdrawals. We also record session activity
-
1
— pages visited, device type, and IP address — to detect unusual access and keep your account secure. We do not sell this data to third parties or pass it to advertisers. Payment transaction records are retained as required under applicable financial regulations and are accessible
-
2
to you on request via our support channel. Cookie data is collected to maintain your session state and remember your preferred language; you can clear cookies at any time through your browser settings without losing your account. Data related to your deposit and withdrawal history through
-
3
DANA, OVO, or GoPay is stored for the period required by local financial compliance obligations, after which it is deleted or anonymised. Where local law or eligible-region rules affect what data we can process or how long we hold it, those requirements take precedence. If you
-
4
are in Bandung or anywhere else in Indonesia, the same data rules apply to your account. All access to account data by our internal team is logged, role-restricted, and reviewed periodically.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.